Connection with Citrix Netscaler from HP Easyshell disconnect directly after start.
HP Easy Shell immediately disconnects from the NetScaler after setting up a connection. As a result, it is not possible to connect to published desktops and apps.
Software/Applications:
- HP Easy Shell, version 3.6.6
- NetScaler, all versions
Computers:
- All Thin Client models
Operating-systems:
- Microsoft Windows 10 IoT (64-bit)
- Microsoft Windows Embedded Standard 7 (WES 7E)
- Microsoft Windows Embedded Standard 7 (WES 7P)
To solve this problem, HP EasyShell needs to be upgraded to HP EasyShell 3.6.17 or higher
Download and install HP EasyShell using :
- HP Thin Update
- HP Update Center vanuit HP Device Manager
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